Bressingham and Fersfield History group enjoyed a behind-the-scenes tour of Norfolk Archives in Norwich on 23 May. In ‘the green room’, Karen Chancellor and a colleague welcomed the group to the Archives and explained how we could access documents via the online catalogue, order original documents or maps, and look at digitized documents on microfiche. Karen stressed that all the staff are more than happy to assist visitors should anyone not know how to use some of the equipment such as microfiche readers. We then moved to one of the heat and humidity controlled strong rooms and saw many rows of cabinets stacked with acid-free storage boxes containing the historical documents. Karen then escorted us to the main conservation room where frayed documents can be repaired. We were shown how wafer thin, delicate Japanese paper pasted with wheat glue to the damaged and frayed paper could prevent further decay. The group were fascinated by a large, beautiful 18th century estate map undergoing further restoration.