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A helping hand for South Norfolk residents

South Norfolk Council recognise how important it is for our elderly residents to stay in their own homes for as long as possible and sometimes a small change can make a big difference.

The Council’s Handyperson+ scheme supports residents with a wide range of small household repairs and minor adaptation work.

The experienced team can help with many tasks including fitting key safes, fall prevention adaptions, smoke alarms, grab rails and better lighting. They can also offer advice on staying warm during cold weather.

As well as small works, the handyperson will chat to residents during a visit to see if they would benefit from any additional help. They have an in-depth knowledge of grants, allowances and services a resident may be eligible for.

In addition, the team can direct residents to relevant community support, including social clubs or events in the local area to help combat loneliness.

You may be eligible for the service free of charge if;

• You are over 65
• Have a long-term condition or disability AND
• Receive either Housing Benefit, Guaranteed Pension Credit or Universal Credit.

You may be eligible for our handyperson service with an hourly charge of £10.32 if;

• You are over 65 AND
• Have a long-term condition or disability

You may be eligible for our handyperson service with an hourly charge of £20.78 if;

• You are under 65 you have no long-term condition or disability.

This does not include the cost of any materials.

To contact the Council to request the Handyperson+ service please call 01508 505284, or email: handyperson.snc@southnorfolkandbroadland.gov.uk

Flooding can be very stressful so it’s important you know who to contact and find the right information to help tackle the problem as quickly as possible.

Click here for guidance that will help you find the right organisations to contact depending on the flood type and offer advice for what to do in the event of a flood, at a time when you need it the most.

New guide to care and support in Norfolk – a crucial time for information

A new, updated Your guide to care and support for adults has been published in association with Norfolk County Council. It gives readers crucial information on how to access, and pay for, care and support services throughout Norfolk. In an increasingly digital world, this printed publication is a useful resource to keep handy if you find it difficult to get online.

If you’re growing concerned about your care options, or just want some more information on what your choices may be, this guide can help. With information to help you understand your options, where to go for advice and how the paying for care system works, the guide can support you to make informed decisions.

The new edition of your guide to care and support for adults and accompanying website gives information on all aspects of arranging care and support in Norfolk. It includes information about how to stay independent for as long as possible, the different care and support options available and what to look for when choosing a care provider if you need one.

It also offers guidance on important issues such as paying for care and what financial assistance may be available from the local authority. There are comprehensive listings of all registered care services throughout Norfolk, plus checklists to help you ask the right questions when thinking about your choices.

For a free copy of the Norfolk – your guide to care and support for adults, contact information@norfolk.gov.uk or call 0344 800 8020. The Guide will be available throughout Norfolk from outlets including hospitals, GP surgeries, libraries, Healthwatch and Alzheimer’s Society. It can be downloaded from www.carechoices.co.uk and is also available in spoken word.

Jo Dovey, Director of Policy and Communications at the Guide’s publisher, Care Choices, commented: “This is an invaluable source of information for anyone considering short- or long-term care in Norfolk, and contains vital information to help people decide what type of care and support is best for them and what support there is to help them stay independent for longer.

This new Norfolk – your guide to care and support for adults has been compiled to help people understand the process and offer them reassurance at every step of their journey.”

Care Choices is the UK’s largest independent publisher for social care and adults with additional needs. It is also the largest publisher of care directories for local authorities in England.

ENDS

For more information, please contact Gemma Seaber-Shinn, Care Choices. Tel: 01223 207770. Email: gemma@carechoices.co.uk

Notes to editors:

Care Choices works alongside industry governing bodies, local authorities and providers to publish impartial guidance for individuals and their families. Care Choices provides unbiased, comprehensive information on choosing care and support.

Care Choices also publishes its directories online at www.carechoices.co.uk which contains a searchable database of all care providers in England.

Care Choices publishes leading social care magazine, Care Management Matters www.caremanagementmatters.co.uk, plus a selection of regional Dementia Guides containing information specific to those living with or caring for someone with dementia.

Care Choices also manages the practical online resource My Family Our Needs, www.myfamilyourneeds.co.uk, which contains advice and information for parents of disabled children.

Care Choices also arranges care sector events.

3^rd Sector Care Awards www.3rdsectorcareawards.co.uk

CMM Insight www.caremanagementmatters.co.uk/events

The Transition Event www.myfamilyourneeds.co.uk/events/category/the-transition-event/list

BAPs Blogging Awards www.myfamilyourneeds.co.uk/baps

The listings of care providers contained in Care Choices’ publications are supplied by the regulatory body, the Care Quality Commission.